Shipping Policy
Effective Date: 20 May 2026
Thank you for shopping with Sattviva Naturals.
This Shipping Policy explains our shipping process, delivery timelines, and related information.
1. Company Information
Company Name: Sattviva Naturals
Website: https://sattvivanaturals.com/
Email: admin@sattvivanaturals.com
2. Order Processing
Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Processing times may vary during high-demand periods or promotional sales.
3. Shipping & Delivery Time
Estimated delivery timelines:
Within India: 3–7 business days
Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to:
Weather conditions
Courier delays
Public holidays
Unexpected operational issues
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping offers may be available on selected products or order values.
5. Order Tracking
Once your order is shipped, tracking details may be shared through:
SMS
Courier tracking link
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
Delivery delays may occur
Additional shipping charges may apply
Orders returned due to incorrect address may require re-shipping charges
7. Delayed or Lost Shipments
While we work with reliable courier partners, delays may occasionally happen.
If your order is significantly delayed or lost, please contact us at:
Email: admin@sattvivanaturals.com
We will coordinate with the shipping partner to resolve the issue.
8. Damaged Packages
If you receive a damaged package:
Please take clear photos of the package and product
Contact us within 24 hours of delivery
Include your order number and supporting images
9. International Shipping
Currently, international shipping availability may vary depending on location and product availability.
Please contact us before placing international orders.
10. Contact Us
For shipping-related questions, contact:
Sattviva Naturals
Website: Sattviva Naturals
Email: admin@sattvivanaturals.com
